Your privacy is a foundational commitment at won4d, not an obligation we fulfill in fine print. This Policy explains exactly what personal data we collect, why we collect it, how we protect it, and what rights you hold over it. Please read it carefully before using our platform.
won4d ("the Platform", "we", "us", "our") operates the online betting and gaming platform accessible at https://won4d.cam and is the data controller responsible for the personal data of Users. This Privacy Policy ("Policy") describes the types of personal data we collect from individuals who access or use the won4d Platform ("Users", "you"), the purposes for which we process that data, the legal basis for each processing activity, and the rights you hold under applicable data protection law.
won4d primarily serves players based in Indonesia — including residents of Jakarta, Surabaya, Medan, Bandung, Bali, and throughout the archipelago — and operates in compliance with applicable international data protection frameworks. While Indonesia's Personal Data Protection Law (UU PDP, enacted 2022) is the primary national reference applicable to our Indonesian user base, won4d also applies internationally recognized data protection principles consistent with globally accepted standards.
By accessing or using the won4d Platform, registering an Account, or placing any wager, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person ("data subject"), including but not limited to name, identification number, financial data, location data, and online identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this context, won4d. |
| "Data Processor" | Any third-party service provider that processes personal data on won4d's behalf, under contractual instructions and data processing agreements. |
| "KYC" | Know Your Customer — the identity and address verification process mandatory for withdrawal privilege activation on the won4d Platform. |
| "Cookies" | Small text files placed on your device by the Platform to enable functionality, analytics, and personalization features. |
| "AML" | Anti-Money Laundering — the regulatory framework requiring financial and gaming platforms to verify customer identities and monitor transactions for suspicious activity. |
won4d collects the following categories of personal data, depending on how you interact with the Platform:
won4d collects personal data through the following means:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity & Registration Data, Technical Data |
| KYC identity verification and age confirmation (21+) | Identity Data, KYC Verification Data |
| Processing deposits, withdrawals, and wagers in IDR | Financial & Transaction Data |
| AML compliance and fraud prevention monitoring | Financial Data, Technical Data, Identity Data |
| Responsible gaming monitoring and intervention | Transaction Data, Usage Data, Communications Data |
| Customer support and dispute resolution | Identity Data, Communications Data, Transaction Data |
| Platform security and fraud detection | Technical Data, Transaction Data |
| Service improvement and analytics | Usage Data, Technical Data (anonymized where possible) |
| Marketing and personalized promotions (where consent given) | Identity Data, Transaction Data, Usage Data |
| Legal and regulatory compliance | All applicable categories |
won4d processes personal data on the following legal grounds:
won4d does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only in the following limited circumstances:
We engage trusted third-party service providers who process personal data strictly on our behalf and under data processing agreements that prohibit any unauthorized use. These include:
won4d may disclose personal data where required to do so by applicable law, court order, regulatory authority, or where disclosure is necessary to protect the rights, property, or safety of won4d, its Users, or the public.
In the event of a merger, acquisition, restructuring, or sale of assets involving won4d, personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy. Affected Users will be notified in advance where practicable.
won4d's infrastructure and certain service providers may operate from jurisdictions outside Indonesia. Where personal data is transferred internationally, won4d ensures that appropriate safeguards are in place, including:
By using the won4d Platform, you acknowledge that your personal data may be transferred to, stored, and processed outside Indonesia as described in this clause.
won4d retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and in any event for no longer than required by applicable law. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & registration data | Duration of Account plus 5 years post-closure | Legal obligation / AML compliance |
| KYC verification documents | Duration of Account plus 5 years post-closure | AML / regulatory requirement |
| Financial transaction records | Minimum 5 years from transaction date | Financial crime prevention law |
| Support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical / usage logs | 13 months from collection | Security monitoring / legitimate interest |
| Marketing consent records | Until withdrawal of consent plus 1 year | Consent accountability |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be associated with any individual.
won4d implements robust technical and organizational measures to protect personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying won4d immediately at [email protected] if you suspect any unauthorized access to your Account.
won4d uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, authentication, security — the Platform cannot function without these. | No (essential) |
| Functional | Remembering user preferences such as language settings and previously used payment methods. | No (functional) |
| Analytics | Aggregated, anonymized usage data to understand how the Platform is used and identify areas for improvement. | Yes |
| Marketing / Personalization | Tracking browsing behavior to serve relevant promotions. Only used where you have provided explicit consent. | Yes |
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent core Platform functionality from operating. Withdrawing consent for analytics or marketing cookies will not affect your ability to use the Platform.
Under applicable data protection law, you hold the following rights in relation to your personal data held by won4d. To exercise any of these rights, contact [email protected]. won4d will respond within thirty (30) calendar days.
You have the right to request a copy of the personal data won4d holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete personal data we hold. Where updated KYC documentation is required, we will guide you through the process.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected — subject to our legal obligation to retain certain records for AML and regulatory purposes.
You may request that won4d limits its processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved.
You may request a copy of the personal data you provided to won4d in a structured, commonly used, machine-readable format (e.g., CSV), where technically feasible.
You may object to processing of your personal data for marketing purposes or, in certain circumstances, for processing based on legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
The won4d Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. As part of our KYC process, every Account must be verified against a government-issued identity document confirming the User's date of birth prior to the activation of full platform access.
If won4d becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated Account. If you believe a minor has registered on our Platform, please contact [email protected] immediately.
won4d reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. Where changes are material — meaning they meaningfully affect how your personal data is processed — we will notify registered Users in advance by email or through a prominent notice on the Platform.
The "Last Updated" date at the top of this document indicates when the most recent revision was made. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to stay informed of how won4d protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the won4d data protection team using the details below. All privacy-related requests are treated with strict confidentiality and responded to within thirty (30) calendar days.
For questions specifically related to responsible gaming, self-exclusion, or deposit limits, please visit our Responsible Gaming page or include "Responsible Gaming" in the subject line of your email.
Six core commitments won4d makes to every User regarding the protection of their personal data.
All personal data and financial transactions transmitted between your device and won4d servers are protected by bank-grade 256-bit SSL encryption — the same standard used by global financial institutions.
won4d does not sell, rent, license, or otherwise transfer your personal data to any third party for commercial purposes. Your data serves only one purpose: delivering a secure, reliable platform experience.
Access, rectify, erase, port, or restrict your personal data at any time by contacting our data protection team. All rights requests are acknowledged within two business hours and resolved within 30 days.
won4d retains your data only for as long as legally required — typically five years post-account closure for regulatory records, after which all data is securely deleted or irreversibly anonymized.
Identity documents and selfie photographs submitted for KYC are used exclusively for age and identity verification. They are not used for facial recognition, profiling, or any purpose beyond confirming account ownership.
Our data protection team is reachable around the clock — including Indonesian public holidays such as Idul Fitri, Nyepi, and Indonesian Independence Day — via [email protected] for all privacy-related queries.
Our support team is available 24/7 to handle any privacy query, data access request, or account concern — in plain, clear English.
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